Repair Services

Unexpected accidents will cause equipment to fail to operate normally，especially in harsh environments.Equipment downtime can cause serious losses. For this, Emdoor info has launched a standardized warranty service for rugged products to improve customer production efficiency.

Since the date of delivery, Emdoor info will provide a one-year free warranty for all models with functional problems caused by non-accidental damage. From 1 to 3 years, we implement a paid warranty on most models. After 3 to 6 years, we implement a paid warranty on some models. After 6 years, we implemented a paid warranty on a small number of models.

Once the customer has after-sales needs, we will provide remote technical support and send maintenance materials, or personally arrive at the customer's location for maintenance according to the actual situation. Overseas customers can also directly send the products to be repaired to the Hong Kong repair center us.

All repairs use genuine parts approved by Emdoor Info. Professional technicians, high-quality maintenance services, and standardized unified management make customers worry-free.