Are you the original device manufacturer?

Yes, the PCBA and mould of our rugged laptop are entirely independent R&D of Emdoor Info, and the cost of the mold is over 1.5 million dollars. Our company is the source producer of industrial computer products like rugged touch screen laptop that many agents purchase goods from us. We have been engaged in the R&D and production of rugged laptop computers for a long time within the industry. At present, our staff is more than 600 people, among them the R & D personnel is more than 50%.

What kind of services do you provide?

As one of the most responsible rugged laptop manufacturers, Emdoor has provided ODM service for nearly 17 years, there are two business models, one is achieving OEM service with customer's brand based on the self-developed standard rugged laptop computers, the other is offering ODM service according to customer individual needs, including appearance design, structure design, mold development, soft hardware development, technical support and etc.

What are your product lines?

There are four self-developed product lines: 1.Rugged Product Series: Rugged handheld (4’’/5’’/6’’), rugged tablet (7’’/8’’/10’’/11.6’’/12.2’’), rugged notebook (11.6’’/12.2’’/14’’/15.6’’). 2.Industrial Product Series: Heavy-duty panel PC (8’’/10’’/12’’/15’’), light-duty panel PC (10’’-21’’), fanless embedded PC. 3.Vehicle-Mount Product Series: Heavy-duty vehicle mount computer, light-duty vehicle mount tablet. 4.Medical Product Series: Medical PDA, medical tablet, digital medical display terminal.

Delivery time of rugged laptops for sale: For standard orders of 1-200 units, Emdoor enough stock for delivery 1-3 days after receiving the full payment. For modified orders of 1-200 units, our company would deliver 1-2 weeks after receiving the full payment in the case of enough stock. For large orders involving the re-procurement and re-production process, the delivery would spend around 2-3 months after receiving the deposit.

How about the after service?

Emdoor guarantees: 1-year warranty from the date of delivery. Free repairing is available for functional problems of non-artificial damage, otherwise, you'll be charged. For foreign after-sales problem, FAE remote technical support and maintenance materials sending will be arranged first, FAE can also be sent to repair abroad, or you can directly send damaged products back to the maintenance centre in Hongkong, where we will repair and send back to you.

Rugged Handhelds

The screen size of Emdoor Rugged Handhelds covers 4, 5, and 6 inches, which is convenient to carry,

and supports both Android and Windows10 systems, which have strong industry application software compatibility.

Full-featured, supports 1D or 2D code barcode scanning, RFID, NFC, GPS/BD positioning, and other functions.

Abundant accessories, easy to use, born for the application of the IoT industry.

The rugged handheld computer is mainly used in express delivery, logistics, and warehousing industries.

Types of Rugged Handheld PC

Features

of Rugged Handhelds

Quicker data collection

Rugged Handhelds are easy to use and preferred by data collection industry, you can achieve quick scanning and easier aiming with 1D/2D barcode scanner or UHF module.

Smaller and lighter

Rugged Handhelds offer small size, lightweight, and sleek design, you can access the information, applications and people you need for the job at hand easily.

More accessories

Rugged Handhelds feature a range of accessories, including docking charger, scanning trigger, UHF handle, and others to make working easier and more efficient.

Features of Rugged Laptops

FAQs of Rugged Handheld Computers

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What should I do if the battery still cannot be fully charged or cannot be charged?

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First, flash the rugged handheld computer to the latest version to confirm whether it is a firmware problem. After updating the firmware, the battery cannot be fully charged after 8 hours of charging. It can be judged that the charger is damaged or the hardware is faulty. Please return it for repair or replacement in time.

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The tablet has a password lock, what should I do if I forget the password?

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First of all, if the rugged handheld computer is connected to the Internet, you can log in through the previously set google account, or you can try to solve it by upgrading the firmware.

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The battery display is inaccurate, what caused it?

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The rugged handheld computer crashes when it is running, which may also cause the battery display to be inaccurate. For example, the machine only has more than ten per cent before it crashes, and it becomes 50% after it crashes and restarts.

Emdoor Info

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Thank you for your attention on Emdoor Rugged PC!

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